Returns & Exchanges
We stand by our products and want you to be completely satisfied with your purchase. If you are not happy with your order, you may return unused items in their original packaging within 30 days of delivery.
Start Your Return
Visit our online returns portal and enter your order number and zip code to initiate the process and select the items you wish to return.
Print Your Label
Once your request is submitted, download and print the prepaid shipping label provided via email to ensure your return is tracked correctly.
Pack Your Gear
Securely pack your unused items in the original Stanley packaging and attach the prepaid shipping label to the outside of the box.
Ship and Refund
Drop your package off at any authorized carrier location; your refund will be processed to your original payment method within 7-10 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing